Portfolio

Due to NDA agreements, most of my recent projects (2009 - present) are available for private review only. I've been involved in some fantastic, fun projects, so don't hesitate to ask to take a look. Below are some examples of older work I've done, but if you're interested in hiring me for a consulting project or longterm gig, I strongly recommend asking to take a look at current samples. What I can show online doesn't represent the full breadth of what I can do or the quality of recent projects.

UX Design

Web Lords

  • Redesigned existing core Empire screen for localization and improved game play - Before and After along with the Tooltips and user story
  • Redesigned Store for localization, ease of use, and improved marketing and monetization opportunities - Before and After
  • Redesigned player inventory and statistics screen for localization and improved game play - Before and After
  • CEO of company referred to my work as "a breath of fresh air" and can give references, along with our executive producer

Puzzle Pals

  • Worked with senior game designer, producer, and art director to create a complete user interface for a new Facebook game, Puzzle Pals
  • Puzzle Pals was designed to be an interactive, multi-player jigsaw puzzle game which allowed players to collaboratively work on their own puzzle, friends' puzzles, and a giant, many player MegaPuzzle
  • Complete wireframes [pdf] and selected user stories 1 [pdf] and 2 [pdf]. More examples from this project are available for electronic review

Information Architecture

National Law Enforcement Officers Memorial Fund

  • Redesigned cluttered, existing site - even site's owners did not know how much or what kind of content they had
  • Redesign goals: Put site into Convio's CMS, improve and make navigation consistent throughout site, identify and organize all existing content into logical categories, and highlight mission and efforts of NLEOMF to honor fallen officers

National Alopecia Areata Foundation

  • Redesign goals: Improve tone and feel of Web site to convey the breadth of NAAF's support for persons with alopecia areata, make existing content easier to find (particularly research and scholarship information), develop and highlight the calendar and advocacy sections, increase a sense of community and social networking amongst site visitors, and increase registrations and donations
  • Content map [doc] and Heuristic Review
  • Stakeholder Interview Summary and Index page wireframe

Dell's Go Bigger Tool

  • Redesigned and revamped existing Flash tool's architecture from the ground up, creating a totally new, improved customer experience - sample wireframes [pdf]
  • Redesign goals: Improve sales of widescreen and dual monitors and educate consumers about product benefits before purchase
  • Client referred to this as "some of the best work T3 has ever done for Dell!"

Universal's Script Your Trip (no longer live)

  • Created information architecture and user process flow for multimedia experience, generating a custom movie for vacationers interested in visiting Universal theme parks - wireframes, user process flow, and documentation for site builders available for in-person review
  • Client wanted to create a fun, viral experience that would improve customer data collection, generate leads, and help plan vacations

UPS Global Trade

  • Redesigned architecture, nomenclature and navigation, working within UPS style and template guidelines and existing site
  • Reviewed all content and suggested streamlining and improvements

Orlando Flexticket

  • Redesign of previous site
  • Did heuristic analysis of site usability
  • Created new information architecture and user process flow - sample wireframes [pdf]
  • Redesign goals: improved navigation, branding, and scalability for additional content and new parks

UTOPIA Redesign (no longer live)

  • Created usable, navigable information architecture for index and four levels of sub-pages, working with designers, site builders, and programmers
  • Created and conducted card sorts, tests of prototypes and task-based usability and accessibility reviews
  • Redesign goals: improved navigation, taxonomy, branding, accessibility and use of CSS layout
  • Site statistics: 200,000 unique sessions per month

Lift Every Voice (no longer live)

  • Created information architecture and site nomenclature - architecture plan [pdf] and a sample page template wireframe [jpg]
  • Catalogued and managed all site assets (photographs, essays, video, and oral histories)
  • Edited content for grammar, spelling, and style
  • Coordinated project process flow with clients and other internal technical staff (designer, site builders, programmers, and videographers)

Study of the Spanish-Speaking People of Texas

  • Created information architecture and site nomenclature
  • Catalogued and managed all site assets
  • Edited content for grammar, spelling, and style
  • Managed project and coordinated project process flow with clients and other internal technical staff
  • Clients got an additional grant and a book deal as a result of this site's success!

Focus On Texas History: Colonization Through Annexation

  • Created information architecture and site nomenclature - architecture plan [Word] and assets sheet [xls]
  • Catalogued and managed extensive site assets
  • Managed project and coordinated project process flow with clients and other internal technical staff

The Barbara Jordan Historical Essay Competition (no longer live)

  • Complete redesign of previous site
  • Created information architecture and site nomenclature - sample page template wireframe [jpg]
  • Catalogued and managed all site assets (photographs, essays, and videos)
  • Coordinated project process flow with clients and other internal technical staff (designer, site builders, programmers, and videographers)

Texas Architecture: A Visual History (no longer live)

  • Created information architecture and site nomenclature - architecture plan [Word] and assets sheet [xls]
  • Catalogued and managed extensive site assets
  • Managed project and coordinated project process flow with clients and other internal technical staff

Musicians Off The Record (no longer live)

  • Created information architecture and site nomenclature
  • Catalogued and managed extensive, constantly-changing site assets
  • Coordinated project process flow with clients and other internal technical staff (designer, site builders, programmers, and videographers)

Usability Studies

www.utexas.edu - I was the chief usability consultant for the 2002 redesign of UT's top-level domain. Wrote, conducted, and interpreted results of task-based user analysis testing of four different constituent groups, including blind and low-vision users.
Prototype discussion group recommendations [Word] | Final recommendations [Word]

UTOPIA (no longer live) - I was the chief usability consultant for 2006 redesign of UTOPIA, a high-traffic portal site showcasing UT educational project grants and academic treasures. Usability and accessibility report [Word]

UT's Online Public Access Library Catalog - I was co-usability consultant for the 2007 redesign of UT's online public access library catalog, with 8 million records and 50,000+ users. Usability report [Word]

Writing and Editing

I have written and edited promotional and informational materials, marketing collateral, academic articles, press releases, magazine articles, online Help, and software manuals. Here are a few brief examples available online. I have several print examples available upon request.

In 2001, I won a Society for Technical Communication Award of Excellence for online Help I developed at BMC Software. This Help was embedded in our product. I also have a number of software manuals that I have written available for review in print only.